Apple’s Face ID was introduced as a quick way to authenticate yourself on your iPhone, and replaced Touch ID technology built into the Home button on older models. If you have an iPhone X or later, just look at the front of the phone, and the device’s TrueDepth camera will prove your identity—even in the dark!
Face ID can be used to unlock your phone, sign you into supported apps and websites, and lets you buy items with Apple Pay. The requirement to wear a mask has been a hindrance during the COVID-19 pandemic, as a full facial scan is usually required for Face ID to work. But a recent iOS update has finally made it possible to use Face ID while wearing a mask.
Working with Face ID is usually easy and simple as long as you know the right steps, but in case you bump into problems, we have some solutions. Here’s how to set up and use Face ID.
iPhone Models with Face ID
To use Face ID, your phone must be one of the following iPhone models:
- iPhone X, XR, XS, or XS Max
- iPhone 11, 11 Pro, or 11 Pro Max
- iPhone 12, 12 Mini, 12 Pro, or 12 Pro Max
- iPhone 13, 13 Mini, 13 Pro, or 13 Pro Max
Face ID can also be set up on these specific iPad Pro models:
- iPad Pro 11-inch (1st and 2nd generation)
- iPad Pro 12.9-inch (3rd and 4th generation)
set up face id
Apple will prompt you to activate Face ID when you initially set up your iPhone. but you can set it down later Settings > Face ID & Passcode, Enter your passcode and tap set up face id,
On the initial setup screen, tap get started button. Place your face in the camera frame and then move your head in a circle as if you were drawing your neck. After the first scan is complete, the next option varies depending on your phone and iOS version.
If you have an iPhone X or iPhone 11 model, or you haven’t updated your iPhone 12 or iPhone 13 to iOS 15.4, you’ll be asked to perform a second scan. In this case, tap to continue, Again, move your face around until the scan is complete, then tap Full,
face id with mask
Normally, Face ID requires a full facial scan, so if you’re wearing a mask and you need to unlock your phone or buy something using Apple Pay, Face ID won’t work. Instead you have to use a passcode for authentication. However, with the release of iOS 15.4, Apple introduced the option to use Face ID while wearing a mask.
This method scans the unique features around your eyes to authenticate you, but it is less secure than full face scanning. Plus, Face ID with a mask only works with iPhone 12 and later models running iOS 15.4 or higher. If you meet these requirements, you will be asked if you want to apply Face ID with a mask during the initial setup of Face ID, right after the first scan.
If Face ID is already set up and you want to use it with a mask, go here Settings > Face ID & Passcode and turn on the switch for face id with mask, On Face ID with Mask Screen, tap Use Face ID with a mask, Make sure you’re not wearing a mask, then tap get started button and scan your face again.
Change Face ID Settings
from there Settings > Face ID & Passcode screen, you can change Face ID settings. By default, Apple turns on Face ID for iPhone unlock, iTunes and App Store purchases, Wallet and Apple Pay, and Safari password autofill fields. Turn off the switch for either option for which you want to enter your credentials or use your phone’s passcode.
tap other apps To see a list of apps that support Face ID. Here, you can toggle the switch off for any app you don’t want to use Face ID for. In general, though, you’ll probably want to keep Face ID enabled across the board for the sake of its security and simplicity.
set an alternate
After the initial Face ID scan, you can set up another scan as an alternate format. You can use it to scan yourself a second time, perhaps with different facial features, or use Face ID on your phone to scan another trusted person. To create an alternate look, go to Settings > Face ID & Passcode > Set up an alternate look, get started and scan.
If you’ve set up Face ID with a mask and occasionally wear glasses, you can create another scan to identify yourself with your glasses. You can add up to four pairs of glasses (but not sunglasses). put your glasses on and tap add glassesThen follow the steps to complete the scan.
If you’ve already set up an alternate look and want to set up a different look to use with the mask, tap Set up Face ID with a mask for an alternate look, Again, follow the normal steps to run the scan.
Face ID requires attention
By default, Face ID requires that you look directly at your phone in order for it to start. This is an added security measure to ensure that no one is forcing you to unlock your phone. For this feature to work, Face ID requires attention switch must be turned on from Face ID and Passcode Screen. If you have set up Face ID with a mask, this option needs to remain enabled.
You can also set Face ID to grab your attention for certain tasks, such as dimming the display, opening notifications from the lock screen, and turning down the volume on certain alerts. To activate it, turn on the switch for Attention Aware Features,
Unlock with Apple Watch
If you own an Apple Watch, you can enable the switch next to your Apple Watch name to unlock your phone through the watch. This can come in handy if Face ID ever fails, or your device doesn’t support Face ID with a mask. For this to work, your watch must have a passcode, be unlocked, and be near your wrist.
unlock your phone with face id
To test Face ID, tap the side button to lock your phone. If you just look at your screen from the side, you’ll see a lock with a lock icon at the top of the screen. When you look directly at the screen, the lock icon will be unlocked. This gives you access to any personal information on the lock screen, such as notifications and missed phone calls. To access your Home screen, swipe up from the bottom of the screen.
If you set up Face ID with a mask, put on the mask and try that process again. You can also test this by waiting a certain amount of time and then naturally taking your phone to the lock screen and then unlocking it via Face ID.
shop with face id
How to use Face ID to approve purchases? Open the App Store or iTunes Store on your phone. Select a paid item you’d like to buy, then tap Price. A message appears asking you to double-click the side button to purchase apps or music. Do this, and Face ID authenticates the purchase.
Now it’s time to use Apple Pay to buy something in the real world. Visit your favorite retail store, coffee shop, or other merchant of choice that accepts Apple Pay. When you’re ready to pay, double-click the side button and hold the phone near the card reader. Let Face ID scan your face, and the transaction should be complete.
Unlock an app or website with Face ID
Next, try an app that requires unlocking to sign in. Open an app that normally asks you for specific credentials or a passcode to sign in. The first time you open the app, it may ask if you want to use Face ID to access it. , Otherwise, you may have to activate this feature in the app’s settings. Face ID reads your face and should then grant you access to the app.
Face ID can also be used to autofill your login credentials on websites through Safari. To do this, you first need to make sure that iCloud Keychain is enabled. go for Adjustment and tap Your name at the top of the Settings screen. tap iCloud > Keychain and make sure iCloud Keychain is on.
auto fill login credentials
Open Settings > Safari and tap auto fill, Make sure the option use contact information is on if you want to use your own contact information. turn on option for Credit Card If you want Face ID to fill in your credit card number when purchasing items on the web. then tap saved credit cards and enter the credit card information you want to use.
Now open Safari and surf a website that requires a password. Enter your username and password. You are asked if you want to save the password. tap save Password, Sign out of the site now and tap sign in contact. Face ID should scan your face. tap sign in Button, and you’re in.
Manage Saved Passwords
You can manage your saved website passwords and add new passwords manually Settings > Passwords > App & Website Passwords, Face ID will give you access, so you can add, edit and delete accounts.
Delete an existing account by swiping the entry to the left and tapping delete, You can edit an account by tapping on it and entering new information. A new account can be added if you tap the plus (+) icon at the top and enter the URL, username and password.
Face ID troubleshooting
Face ID seems like it should work quickly and smoothly most of the time, but what if you run into problems? If the feature stops responding or doesn’t recognize your face, here are some tips:
- Make sure you are looking directly at your phone and not just looking at it.
- Apple recommends holding your phone at an arm’s length or closer (10-20 inches) from your face to trigger Face ID.
- Make sure nothing obstructs the view of the TrueDepth camera, which is on the notch at the top of the screen.
- Go back Settings > Face ID & Passcode and stop Face ID requires attention To unlock your phone even if your eyes are not clearly open and looking at the screen. (If you want to use Face ID with a mask, you can’t turn it off.)
- If all else fails, tap reset face id, Then you will have to go through all the face scanning steps again but hopefully this will fix the problem.